Email List Help Guide
list of topics covered in training script
Introduction:
ONE/Northwest was founded in 1995 to provide technology consulting to conservation groups in Washington, Oregon, Idaho, Montana, British Columbia and Alaska. Though many of the services that we offer have changed since our inception, one remains a constant: email list hosting.
We use Sympa, a powerful and reliable open-source email list hosting tool, to power our email list hosting service. Following is a brief tutorial that covers many of the most common questions people have about creating, managing and using Sympa-powered email lists hosted by ONE/Northwest.
- What is Sympa?
- How much does list hosting cost?
- How do I create a list?
- What does a list owner do? What is expected of me?
- What is the difference between an owner and a moderator?
- How do I change the owner or moderator of a list?
- How do I make changes once my list is set up
- How do I change my email address on a list?
- How do I get my password? How do I change it?
- What is the best way to send email to the list?
- Why does the formatting in my message look funny?
- How do I send files via the list?
- A message to my list was rejected. Why did this happen?
- Where's my message? I sent it a long time ago.
- How do I invite, add or delete subscribers?
- How do I customize the list invitation message?
- How do I customize the subscription confirmation message?
- I keep seeing the word "quiet" next to a subscriber's address? What does it mean?
- Some of my subscribers are "bouncing." What does that mean?
- How do I export subscribers from my Sympa list?
- How do I put a subscribe form on my website?
- How do I close (aka delete) a list that is no longer active?
- How do I change the name of my list?
- How do I access old (archived) messages sent on my list?
- How do I change the "Reply To" setting so replies go to everyone on the list?
- There are so many options to configure my list. What do they all mean?
- Can I edit the Welcome message, or other supporting documents, for my list?
- Where do I go for help if I can't find an answer here?
Or learn from your peers:
